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Four Types of Bug Tickets

  1. “Trivial” bugs – bugs you can fix in minutes and blow through them quickly.
  2. Monster bugs – a single bug you know how to fix, but you know it will take you a long time
  3. Black Hole bugs – a single bug, big or small, that can take anywhere from a minute to a week to complete and you have no idea why.
  4. Shotgun bugs – a single implementation fix that miraculously closes multiple bug tickets

Time Zones

I live in Boston, which is in the time zone GMT -5 (GMT -4 during Daylight Savings Time)

My developers live all over the world. At the time of this writing, I am working with  somebody in LA (GMT -8), two Ukranians (GMT +2), two Russians (GMT +3 and GMT +6), an Indian (GMT +5.5), two Pakistanis (GMT +6), and one Viet (GMT +7).

…and whiskers! Long whiskers.

...and whiskers! Long whiskers.

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